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+--- Thread: Is a Customer Service Chatbot the Future of 24/7 Support? (/showthread.php?tid=82358)
Is a Customer Service Chatbot the Future of 24/7 Support? - alex876 - 10-16-2025
Let’s be honest—no one likes waiting hours for a support reply. That’s where a Customer Service Chatbot changes the game. It handles FAQs, tracks orders, and even resolves issues instantly. With AI understanding tone and intent, brands are now offering human-like service at scale. The real question is, will chatbots replace human agents completely or just make them smarter?